Lets Talk About e-Commerce

At Dual Media we have vast experience in helping business, new and old set up e-Commerce systems. e-Commerce has many advantages and can really help increase your companies profits, here are some of the advantages kindly provided by Buisness Link;

• Savings in set-up and operational costs. You will not need to pay shop assistants, rent high-street premises, or answer a lot of pre-sales queries.
• Customer orders can automatically come straight into your orders database from the website, reducing the costs of order processing.
• You can reach a much wider audience as you will be able to be contacted by people worldwide, giving you the ability to increase sales.
• You can compete with larger businesses by being open 24 hours a day, seven days a week.
• You'll receive payments more quickly from online transactions.
• You should be able to give better customer service and attract more loyal customers.
• You will be able to track purchases and use data you collect to improve your offering.
• Your online shop can function as a catalogue for existing customers.

We and (and Business Link) have found that the best e-Commerce sites work well with;

• well-defined products or services that can be sold without human intervention in the sales process
• fixed prices for all types of potential customers
• products or services that can be delivered with a predictable lead time

Building an online shop is straightforward with our help, all advice and training is given wherever necessary, however your will need a few basic bits; a computer and Internet access. We recommend using a broadband connection as opposed to dial-up this ensures a fast connection to the Internet and will help your productivity.

Just because you are selling online, in a "virtual world" does not mean that you are outside the law, just like selling in any other commercial environment you will need to confirm with;

• Data Protection Act 1998
• Consumer Protection (Distance Selling) Regulations 2000
• Electronic Commerce Regulations 2002

Dual Media always advises and helps it clients conform with the latest regulations, so don't worry if any of the above seems a little confusing!

If you already have an e-Commerce site that isn't doing to well or you think this is something your business may wish to move into, why not give us a call and we can chat about how we may work together.